Technology operating model
Technology capabilities that best support all levels of strategy need a supporting operating mode to enable the technology operating model to deliver on the strategic ambitions.
What we can do for you
We believe that a technology operating model, which is the framework that defines how the organisation executes the technology strategy as a strategic domain within the overarching business strategy and in support of the overarching business operating model, needs to be designed in alignment with the core direction and core principles of the business operating model.
The technology operating model is the bridge between the technology strategy and day-to-day technology operations, and any change in the technology strategy, driven by the overarching business strategy, requires a review and potential adjustment of the technology operating model.
We help you to design the future state of the technology operating model, and in this process work closely with you to identify what results need to be achieved to realise the strategic ambitions by defining technology outcomes, and what work needs to get done by defining technology capabilities, which integrate people, process, technology, and data to execute them.
We help you to define where the work gets done by defining capabilities sourcing, either through developing, acquiring, partnering, or outsourcing, and how the organisation executes the work by defining the operating mode for the technology landscape across the organisation, comprising the hard architecture of structure, ownership, and governance, and the soft architecture of behaviour.
